Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in California

Job Details

Customer Service Representative

Company name
Confidential

Experience
1-5 yrs required

Salary
35

Location
, CA, United States

Employment Type
Full-Time

Industry
Accounting, Account Management, Administrative, Finance, Customer Service

Posted on
Feb 12, 2024

Valid Through
May 27, 2024

Profile

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.



Customer Service Representative Responsibilities:





  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.


  • Responding promptly to customer inquiries.


  • Communicating with customers through various channels.


  • Acknowledging and resolving customer complaints.


  • Knowing our products inside and out so that you can answer questions.


  • Processing orders, forms, applications, and requests.


  • Keeping records of customer interactions, transactions, comments, and complaints.


  • Communicating and coordinating with colleagues as necessary.


  • Providing feedback on the efficiency of the customer service process.


  • Managing a team of junior customer service representatives.


  • Ensure customer satisfaction and provide professional customer support.




Customer Service Representative Requirements:





  • High school diploma, general education degree, or equivalent.


  • Ability to stay calm when customers are stressed or upset.


  • Comfortable using computers.


  • Experience working with customer support.




Company info

Confidential

EmploymentCrossing provides an excellent service. I have recommended the website to many people..
Laurie H - Dallas, TX
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
FinancialServicesCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
FinancialServicesCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 FinancialServicesCrossing - All rights reserved. 169 192