Sioux Falls, SD, United States
Oct 20, 2020
Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.At **MEMBERS ONLY**SIGN UP NOW***., we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better **MEMBERS ONLY**SIGN UP NOW***.. It all begins with outstanding talent. It all begins with you.The Business Liaison Consultant 4 / Vendor Relationship Management will manage cross functional critical supplier relationships for the Deposit and Credit Bureau Management Office (DCBMO). The successful candidate will have a thorough understanding of the products, relationship documentation, and conducting business performance reviews. Additional responsibilities include collaborating with key partners including Third Party Oversight, Risk Operations assessors, External suppliers and internal line of business engagement managers and leadership; actively participating in building out new framework and execution of all applicable DCBMO relationships and third party strategies; ensuring a sharp focus on efficiencies and financial management of supplier spend, eliminate redundant processes, be transparent and document progress with team members internal and external related to critical incidents, issues management, and changes.This role manages vendor relationships with complexity and criticality; provides support to assigned business partners with minimal management guidance; is a key participant for supplier management relationship management activities, and is the Centralized Issue owner for all bureau and related entity engagements. The Business Liaison Consultant 4 will provide management of action plans and risk acceptances for supplier, coordination of risk assessment planning efforts for supplier, collaboration with key partners including Third Party Oversight, risk operations assessors, external suppliers, and internal line of business engagement managers and leaders.Responsibilities include: Coordination and collaboration with business leaders to maintain and initiate relationship management responsibilities, risk management activities as necessary, and on other required matters for relationships owned by the DCBMO. Escalating material issues to senior business managers per the Operational Risk and Compliance Escalation Policy. Communicating **MEMBERS ONLY**SIGN UP NOW***. processes, policies, or other requirements to the third-party service provider and notifying the third-party service provider of significant operational issues at **MEMBERS ONLY**SIGN UP NOW***. that may affect the third-party service provider. Partnering in the negotiation of contracts and contract terms and conditions consistent with applicable laws, regulations, and **MEMBERS ONLY**SIGN UP NOW***. practices with **MEMBERS ONLY**SIGN UP NOW***. partners. Ensuring relationship documentation is current and accurately reflects the relationship, and developing and maintaining strategic road maps. Partnering with stakeholders to maximize commercial value, manage new business pipeline, and establish preferred product disciplines that improve efficiency, cost, and controls. Conducting internal and external meetings with third party representatives to discuss technology roadmaps including new products and services; discussing resolution of third party performance, compliance, and participating in strategic negotiations, as needed. Providing synergy between the firm and critical suppliers on interactions and process maturity. Collaborating with DCBMO and business leaders to manage current and implement new processes, coordinate and opine in contract discussions and negotiations. Addressing high level risk issues for remediation or risk accept. Addressing and resolving business related issues with external suppliers.n**Preference for role to be located in one of the posted locations; however, consideration will be given to candidates across the **MEMBERS ONLY**SIGN UP NOW***. Consumer Lending Shared Services footprint. Relocation assistance is not available for this position. Required Qualifications10 years of experience in one or a combination of the following: business operations, implementation, or strategic planning; or 7 years of legal experience which includes the review, evaluation and response to agency, law firm, or regulatory inquiriesDesired QualificationsnProcess design or improvement experiencenAbility to prepare presentations, management reporting, and statistical analysisnAbility to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team membersnAbility to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are importantnGood data analytical and validation skillsnKnowledge and understanding of technical documentation nAdvanced Microsoft PowerPoint skillsnAbility to lead without authority within a matrixed environmentnOther Desired Qualifications Knowledge of risk platforms, such as Security Planning & Assessment of Risks/Controls (SPARC), Third Party Information Management Systems (TRIMS) Knowledge and understanding of working with third parties on request for proposals (RFPs) or request for information (RFI) Experience managing vendors with high regulatory requirements and operational/strategic dependency Demonstrated relationship management experience in an operations environment Contract Management, Negotiation, and Demand Management experience Experience managing vendors with high regulatory requirements and operational/strategic dependency Independently deliver assigned initiatives, ensuring business requirements are defined and met Experience building, leading, and integrating cross-functional teams Experience with statistical analysis, management reporting Demonstrated change management skills with ability to successfully transform a business while delivering superior results and execution Ability to create and clearly articulate the target state including: the execution roadmap, costs, benefits, and risks Ability to develop and negotiate solutions to issues with partners/client including escalationsnJob ExpectationsAbility to travel up to 10% of the timeDisclaimerAll offers for employment with **MEMBERS ONLY**SIGN UP NOW***. are contingent upon the candidate having successfully completed a criminal background check. **MEMBERS ONLY**SIGN UP NOW***. will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.