You will find that jobs in social fields deal with the public. The customer service jobs are especially dependent upon the social skills that you master. When dealing with customers in any type of setting - retail, supply or financial - the end result is the service you provide will determine if they are satisfied or not. Which means they are either a repeat customer or you might never see them again.
What does finding Financial Work in Social Fields entail?
The newly graduated or the person working his way up in the social field as a financial worker will be responsible for many things depending upon the type of job they take. If they are financial services sales agents they will be selling products related to banking and accounting. They may also take care of tax preparation and insurance.
This person would contact potential customers, and sell them on the idea of buying their services. It may be banking services or any other financial planning they may need.
Brokers and Agents
Brokers for the stock market can be considered as sales and marketing jobs. They sell securities to the public, find clients, and spend time on the telephone searching for clients. The broker may find his/her job on the Internet, through friends, acquaintances, and at social events. Their main job is to build a customer center and this could include repeat customers.
Sometimes the agent is given a list by the firm for which they work. This list may have been prepared by an agent who is now retired. Another list may be given that contains names of people the company had as customers in the past. Referrals are another source of prospective clients. Satisfied clients are another way of getting new business.
Telecommunications
Telecommunications specialist will take care of delivering many types of devices used in this field. The graphics, voice communications, and video are becoming technologically superior to the past methods of sending information. Wireless is taking over for the wired telephone and other communication services. The Internet and satellite is growing by leaps, and bounds.
When it comes to the telecommunications industry 25% of jobs are in installation, repair, and maintenance. Workers ranked as the greatest number in this field are line installers and repair workers. This can entail working indoors or out. The line workers are the ones who have a difficult job. They work outdoors irrespective of the weather and are often required to work on rooftops.
The repair-men and installers jobs are more of working inside the office or home. Both positions require a good working knowledge of electricity and of safety measures.
What are the Educational Requirements for these Workers?
Other than customer service position, the other positions, sales and marketing positions and telecommunications will require a bachelor's degree. Although very few of these employers want their employees to have a specific major, this can be quite beneficial if it is already in place or in the process. Advancing in either of these fields can be somewhat hard to achieve.
Securities and commodities agents should have a degree in accounting, economics, finance, or business. Although it may not be required, more the experience in fields, the better the job outlook is for you. Customer service representatives are not required to have a degree usually. The advancement within the company is usually the way this employee makes it to the customer service department.
How much do these workers earn?
The weekly average of a telecommunications specialist was approximately $963. Sales representatives can make $23.13 per hour and the customer service person is the lowest paid at $15.62 an hour.
Certain customer service representatives may receive only a commission on the services they sell. This is especially true for those working for the telecommunications services. Support for the administrative field covers the following however, this is not a comprehensive list:
Secretaries and administrative assistants
Financial
Office managers
Administrative support
Records clerks
Financial planning
This is one of the areas, where the customer service is still functioning. The service records are kept by them and the statistical and other reports are also part of the job they perform.
